Changing Discursive Trends in the Online Review Genre : A Cross-Linguistic Study of BlaBlaCar /

Changing Discursive Trends in the Online Review Genre : A Cross-Linguistic Study of BlaBlaCar /

Around twenty years ago, with the digitisation of almost every facet of life, most businesses started including their own review system, so that their products could be rated and reviewed. This was the first wave of online reviews, called online consumer reviews (OCRs). The emergence of the smartpho...

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Main Author: Hernández-López, María de la O. (Author)

Format: eBook

Language: English

Published: Leiden ; Boston : Brill, 2025.

Series: Language and Linguistics E-Books Online, Collection 2024.
Utrecht Studies in Language and Communication ; 41.

Subjects:

Languages and Linguistics.
Pragmatics & Discourse Analysis.
Sociolinguistics.

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Call Number: P57.I4

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Table of Contents:
  • Acknowledgements
  • List of Figures
  • List of Tables
  • Introduction
  • 1 The Evolution of Online Reviews
  • 1 Business-to-person platforms and the rise of online reviews
  • 2 Peer-to-peer platforms and online peer reviews
  • 3 Business-to-peer vs peer-to-peer platforms: an overview
  • 2 The Cultural Component in Offline and Online Communication
  • 1 Introduction
  • 2 Spanish and English communicative differences
  • 3 The intersection between culture and digital spaces
  • 4 Online reviews from a cross-cultural and cross-linguistic perspective
  • 3 Changing Discursive Practices
  • 1 The emotionalisation of digital discourse
  • 2 The expressive function of language: emotive and relational language
  • 3 Metacommunication and metapragmatics off-/online
  • 4 Data and Methodology
  • 1 Data
  • 2 Analytical method
  • 3 Ethical considerations
  • 5 Emotive Practices
  • 1 Introduction
  • 2 Emotive discursive practices in BlaBlaCar
  • 3 Discussion
  • 6 Relational Practices
  • 1 Introduction
  • 2 Multiple addressees
  • 3 Relational speech acts
  • 4 Hints
  • 5 Discussion
  • 7 Metacommunicative Practices
  • 1 Introduction
  • 2 Metacommunication and BlaBlaCar: evaluation and stance
  • 3 Chapter discussion
  • 8 Discussion and Conclusion
  • 1 Overview of the findings
  • 2 Rapport management considerations
  • 3 Limitations and future paths of research
  • 5 Changing trends in the online review genre: definition of OPR  s and concluding remarks
  • References
  • Index.